Testimonials & reviews

Just a few emails and comments, reviews and testimonials from our many satisfied customers.

tara robertstara roberts
12:47 19 Sep 23
Purchased a bespoke cabin for my son to stay in when back from uni. The team were great from start to finish. James very patient during the design stage and Fiona always incredibly helpful. The few niggles during the construction phase were dealt with promptly and we are really happy with the end result . Thank you all.
Matt BennettMatt Bennett
10:46 09 Sep 23
I was looking for a cabin to BS3632 standard as it will be a permanent residence (it'll be for a houseboat but it's a normal cabin we're after to sit on the floating platform). Having been told by "James" (no surname given or on emails) they're not compliant I asked for a quote to bring one to this standard, based on their £60k Osprey cabin. He asked for another £25k on top. Just for the shell, it would still be up to me to fit out internally to this level. When I politely asked for more explanation of the extra cost he became very rude, said I didn't know what I was doing or talking about and hung-up mid-conversation. With that attitude don't trust these guys for more than a garden shed.-----I leave my original review above, but following the anonymous person's (labelled by Google as the company owner) response the following should be addressed for others to make a fair call:* I said early-on this was for a house boat and was told they'd had similar requests before that had been "completed with success". Unprompted you offered to provide estimated weights "to comply with pontoon loadings".* I was clear I was not asking for a complete houseboat from a garden cabin company and would have full responsibility for the boat elements.* I was also clear I was after a shell whose insulation was compatible with BS3632, not fully-qualified as I was aware there were other internal elements you did not provide.* For the avoidance of doubt I sent you a CAD of the proposed cabin layout and its installation on the pontoons.* You voluntarily prepared an outline sketch and quote after receiving all this and a phone call by myself, during which I give my finished cabin budget of between £80k - £100k. Clearly you were happy to accept my request, though I gave you ample opportunity to decline during our exchange over the week.* Upon receiving the quote for £85k, given the £25k above the slightly larger Osprey model on your website it was only sensible to request an explanation, which had not been provided on the quote or any time before.* I was perfectly prepared to pay additional costs for the thicker insulation (and I agree there should be), I only asked for a brief explanation of how this extra £25k was derived. I also clarified the budget I'd said was for the complete cabin, and less was available for the shell alone, but still upwards of £60k prior to additional insulation etc. Having received no reply to this e-mail for a few days I thought it best to make a second call.* It was during this call that I had the one-star worthy very poor experience with the same James I had been emailing. I very much need to emphasise I was at no point aggressive or even "irate" and several times tried to calm your staff member down when he started telling me I had no idea what I was doing, having honestly only asked for an explanation for this additional cost. I recall trying to de-escalate with "let's reset this chat a bit" and "thank you for your thoughts but I think we've got our communication wrong here". I was ultimately cut short by him saying "I've only just got into the office so I've got to go now" and hung-up on me. I wish there was a recording I could share.* I also mentioned the one, single previous company I had spoken with who were ultimately unable to meet my budget (following a friendly in-person meeting) during this call which you have tried to turn against me. They behaved impeccably in comparison.So that's the complete background that I had hoped was unnecessary to include details of in the review. However, rather than demonstrate your company takes a poor customer experience seriously and tries to improve, you've straight-away launched into a completely unfounded public character assassination and straw-man fallacy. I can only suggest that anyone looking to invest their £10k's with your company consider what it would be like to be on the receiving end of what you've seen here (and in other replies) should any issue arise.
Chris CChris C
12:04 22 Aug 23
If you want a log cabin, I think this is the only place to go. Great value, brilliant service, everything on time, delivery faultless despite difficult access and a terrific construction team. I can't speak highly enough of them. Really good people all round.
rod springthorperod springthorpe
07:04 12 Aug 23
Bought our cabin 14 yrs ago. Looked great, but soon realised it was sloping, from front to back it was out around 5cm, okey no big deal, but they didn't even come to check.Just before the guarantee ran out the shingles on one side of the roof slipped, on inspection I found these were not fixed, and just relied on their tar strip which in some cases was still intact. They responded with a derisery email, then the guarantee ran out. Then we had health issues, then covid and lockdown. When we finally got back to the cabin we had leaks on one side, I patched it up best I could, I'm 72 and not great with heights.I entered into a to and fro with Rob from Keops. Initially he appeared very helpful, and our correspondence was very cordial. But it soon broke down, he no longer responds to my emails. The last but one asking for a quote to re roof the cabin.I had no other alternative but to leave this review.
Chris AireyChris Airey
09:29 14 Jul 23
From start to finish it was such an easy experience, just the right amount of contact and guidance to build a cabin in our garden for my wife to use for her dressmaking hobby. The team that came to build were prompt and worked diligently to complete the task in under two days. I always truly judge a business about how they manage things when things go wrong, a replacement lock and a replacement piece of glass was no trouble. I would recommend their product and the teams without reservation.
Dave WisemanDave Wiseman
16:23 30 Jun 23
Nothing but praise from the time we went to order. We've ad the summer house for 6 or 7 years now. The design and installation were faultless. We still comment on how nice the installation guys were. We've had a couple of minor issues with the door settling but that's more to do with the weather and stretch/shrinkage in the wood which really is unavoidable. Both times the guys have come out and sorted it for us.The window catch snapped yesterday (again brittle from being in full sunlight for 6 years). Called to ask where I can buy a replacement and within 24 hours aew catch was delivered free of charge.Simply amazingdavebwiseman
Buddy KadriBuddy Kadri
18:25 08 Mar 23
I am so impressed with my log cabin. I had it now for 2 years and it is serving me beautifully. I would highly recommend KEOPS!
Emily WarnerEmily Warner
11:37 07 Feb 23
Keops have been amazing with every step of the way. Making the planning and designing of our Log cabin easy.Ever so helpful and always on the end of the phone for any questions had and offered advice that we needed along the way. Highly recommend Keops. Thank you to the Keops team.
Stuart LawsonStuart Lawson
11:27 06 Jan 23
I had my home office log cabin built by Keops 12 years ago, the service throughout the process was excellent. Over the years a few small things have got damaged and I have contacted Keops and each time their service levels can not be faulted. You can buy from them with 100% surety that you will be looked after both at time of purchase and in the future. Well done team Keops!
Karen WaltonKaren Walton
17:33 06 Dec 22
Absolutely thrilled with log cabin. Keops attention to detail and customer care were second to none. Highly recommend them - professional and courteous from start to finish.
Margaret ThomasMargaret Thomas
16:23 01 Sep 22
Our experience was positive from start to finish. Clive arrived to construct the base and quickly and efficiently completed the task. He was followed by two delightful young men who erected the cabin within 5 days. They were followed by Matt, the plumber and Adam the electrician who both worked on site to fit the cabin out beautifully. Their attention to detail was amazing and Matt's efforts to produce an immaculate result was really praiseworthy. Throughout the whole process, Fiona in the office was helpful, efficient and supportive. I feel very lucky indeed to have had such a fantastic team. Thank you all! And well done Keops!Best wishes, Maggie and Christine
Chris CowanChris Cowan
14:22 19 Aug 22
We bought a bespoke classic cabin from Keops last year.We purchased with Keops after buying another log cabin from a different company the year before. That had been a very difficult experience and it took us 9 months to get our money back and the cabin taken away so we were wary about going through that again.A few people recommended Keops and so we took the gamble to try again and we weren’t disappointed. The quality is great and the fit was good and it continues to be a great asset to our home.Luke at Keop was a great support through the installation process and put us at ease throughout.There were a few minor issues but Luke was brilliant in keeping us informed and checking in with us. His calmness, reliability and great communication has made this such a pleasure compared to our experience the previous year.I would recommend Keops cabins and would use them again in the future.Chris Cowan
Mick WhitmoreMick Whitmore
13:53 01 Aug 22
I unfortunately have a disability and the easiest option was to build a log cabin on my sisters property and have it fitted out to suit my own needs, so I contacted keops to see if they could help.I have to say they were brilliant, they could not do enough for me polite,helpful nothing was to much trouble for them, I had to make a change as it was being made and I thought it would be a problem but they handled it perfectly for Me. They reply to email very quickly and i can honestly say nothing is a problem for them and they always go the extra mile for you.If you are thinking of building one of these cabins then use keops I can promise you won’t be disappointed if you do use them then I highly recommend the tradesmen they use the plumber and the electrician that I used were second to none first class workmanship and very pleasant men.As I have already said use these people for your build you won’t be disappointed.Michael and julie
Sue TrickeySue Trickey
06:54 20 Apr 21
We purchased a Moderna cabin from Keops 4 years ago. We have been delighted with ours. The company was first class and took care of all our specifications.The cabin was manufactured off site, concrete base arranged for us and we paid for installation which took only 2 days ( Painting done by ourselves ) It has been an excellent and much used addition to our new build property. I won a green roof in a competition last year which fits perfectly on the slightly sloping roof and enhances it further

Here is a picture of the log cabin: we are delighted with the end result and, in the early light of dawn, the shingles look beautiful.  We will send you another picture when it has all been painted.

Thank you for your hard work.  Having built a log cabin myself earlier this year I thought that I had a good appreciation of the work involved but I could not have imagined just how demanding the shingles would be.  Your skill, energy and application were much appreciated.  I was amazed how much you accomplished in just 2 days.

Best wishes


Fiona and the Keops team,

Leah and myself would like to thank you Fiona and your team at Keops , with special thanks to the three lads who came and built the Keops log cabin on our land. The cabin is wonderful, we are really happy with it. It is solid and sturdy, has been well insulated and looks as though it will be still standing in 100 years time.

The lads ( builders)  were hard working, skilled and good mannered guys. Steve, the driver, was also very nice and friendly. Matt and Adam are beavering away doing the fit out .

Thanks for everything, great service, great product.


Steve and Leah

We are delighted with the cabin and the quality of both product and service. It has been a pleasure to work with professionals at every turn – it is how every business should be!



Dear Gareth, Fiona & Staff,

I am writing to inform you of how very pleased and satisfied I am with the workmanship and quality of the Pipit Log Cabin on its completion. Also the professionalism, assistance and information from Gareth and Fiona who were both very courteous who carried out the ordering side of things. Be it only for the door suppliers being late with delivery of the two doors the whole process from start to finish would have been like clockwork, but I suppose these things do happen from time to time.

Mike, Steve and Josh the three very pleasant and approachable young men who assembled the cabin worked extremely well, in fact we couldn’t believe how well they had got on the first day having already had an early start to their long journey from Bournemouth but they still put in a long day’s work while feeling fatigued.

Last but not least to the delivery driver Steve a very pleasant gentleman who had to park in a lay-by on the main road and use the Moffat truck to deliver each unit because our drive wasn’t accessible with the size of truck he had, we were all most impressed by the manoeuvrability of the Moffat a brilliant device.

Thank you all at Keops, we will definitely recommend Keops Log Cabins.


The workshop was erected this week and my builders said it was 98% perfection – believe me they are very hard to please! The 2% downgrade was down to having to go and buy another kilo of roof felt nails.

Seriously, they have built a number of timber buildings from scratch and from kits and stated that this was by far the best quality and design they had worked on and at a price they felt was lower than it would cost to buy the wood!

Thanks all, it looks great and it has once again been a pleasure to deal with you.

All the best, have a great Christmas

Mr J

Dear All at Keops,

Many thanks for being such a wonderful company to deal with. From the first telephone call asking for advice, to manufacture, delivery and installation. The service has been first class in every way. Our Dutch Roof cabin has exceeded our expectations and we would happily recommend Keops to anyone who asks!

You are all so friendly and approachable and not at all pushy and we are delighted with the end result.  Once we have finished painting we will send you some photos to add to your gallery.

Many thanks again and with very best wishes

Clare & Darren


I would just like to take this opportunity to thank you all for the professional and efficient workmanship, received from all in your team. The finished log cabin looks absolutely fantastic and to say that we are delighted would be an understatement.

Your team of fitters were also very polite, efficient and worked extremely hard. The finished product is great , thank you. We would be more than pleased to recommend your company 150%.

Mr & Mrs I
We would like to thank you all for the excellent service you have given us. Everything went very smoothly from the start. We are extremely satisfied with end product.

Thank you all once again,

Thanks to you ALL at Keops for my wonderful cabin. It is better than I could have expected. It makes a pleasant change to deal with a professional company, who kept me informed all the way through the process, delivery on time, builders on time (and very pleasant and helpful), and the cabin built on time! It’s beautiful. You are all a credit to your company. I would have no hesitation of recommending you to anyone. Thank you once again. Wishing you continued success.
To everyone at Keops including the drivers and builders,

We would just like to say thank you very much for our cabin. From our initial meeting in September through to the completion of the building last Tuesday everything has gone so well. We gave you the interesting challenge of linking our existing chalet to the new cabin and the finished product is better than we imagined. We would recommend Keops to anyone looking to have a cabin, and we can’t wait to move into our new home

Matt & Anna
I would like to say a big thank you for my cabin, it looks really cool. The fitting team were lovely and just worked all day in the cold without complaint. Should I know anybody who wants a log cabin then I will not hesitate to recommend your company.

Kind regards,

A BIG thank you for the way your team handled the delivery & erection of the log cabin. Robin, the lorry driver was most helpful in keeping me informed of his progress & managed to locate the cabin in our front garden so we could still use our drive (marvellous bits of kit, Moffat Mounty). Rick & his team were exceptional. They arrived at 07.00 & worked tirelessly, in sweltering heat, up to 16.30 to complete the installation bearly having time for refreshment (possibly didn’t like my teas). A very professional company that was a pleasure to deal with. Would recommend you to anyone.

Many thanks, with best regards

Dear Sybille,

I’d like to say how much I’m enjoying my log cabin and to thank you, Richard and all for your friendly help and advice early in the year. I’ve had several positive comments about the new ‘shed’ though it’s hardly a shed and I’m keen to correct anyone who thinks so.

Dear Richard,

My apologies for not writing sooner, especially since the news is good! We totally finished our cabin 8 days after we started (including a day off in the middle). We were blessed with fine weather until the Wednesday morning, enabling us to get the roof fully on and weather-proofed before then. In fact, we were up to roof level with side and rear walls by the Saturday evening after a morning spent carrying everything 330 feet up the garden.We used Cuprinol Clear, then Sadolin Classic Light Oak then Sadolin Extra Light Oak on the cabin. Thanks for all your help and for a great product.

The cabin was erected yesterday, very, very pleased with it. Everything went to plan. The whole process has been extremely efficient, and your personal touch when rearranging deliveries was so nice.

Looking forward to many years use of our new study. Would recommend you to anyone wanting a first class product and service.

I just wanted to say how pleased we are with our new cabin. It all arrived on time and the delivery driver was great telling us how to unpack and which parts to keep together etc, (we have no vehicular access to our back garden so it all had to be carried in). We had a great two days putting it together and managed to get it all treated before the heavens opened for the next week! I have been away with work since then and have only just got back so am going to enjoy some time in it this weekend, although I think I will have to eject the teenage daughter and friends first! They seemed to have moved in!

I really just wanted to say a big thank you to all the team especially Sybille who took my original phone call, sent me different quotes to compare and took the time to explain different styles etc.

Many thanks once again,


Dear Fiona,

We had a successful delivery today of our garage! Unfortunately, the ‘all terrain’ forklift didn’t make it into the field, but the intrepid driver ferried it all into the front drive, and parked it all very tidily where we asked.

This was a big order for us, and I have to compliment your company on the handling of it. Your attention to the whole event, and your company’s attention to detail impressed me! It makes a change to having to write a letter of complaint, which seems to be more common these days!

If you could pass on my thanks to your delivery people, and pin point the driver, that would be brilliant. He deserves my thanks!

Hi Fiona,

I just wanted to drop you a quick email to say thank you for my lovely cabin!! All went ok yesterday with the delivery, what a character Robin is!

The lads were brilliant…very friendly, polite and worked extremely hard all day (13 hours!) The cabin is perfect. It will be so nice to have a much larger, bespoke space for my upholstery.

Once again, thank you to all involved for the professional and friendly service,

Thanks for the cabin – its looking good. I was impressed with the delivery service and the installation team (serious grafters, polite and intelligent).

Thanks and regards,

Hi Fiona,

I wanted to email to say how pleased we are with our log cabin. It was a great service from Keops who kept communications up and made sure everything was in order in the lead up to the delivery. The build team led by Rick were efficient, polite and extremely quick in erecting the cabin and worked well as a team. It is now ready for painting and making our own but once again thank you for the wonderful service and clear information when needed.

Kind regards,

I want to express a HUGE THANK YOU to you and the team at Keops, AND very importantly to Rick & The ‘A’ Team!!

I must say that our total ‘Customer Experience’ (“oh I hate jargon but it fits!”) with you has been a delight, and the overall result of our new cabin has actually exceeded our expectations. I can’t give you a higher / better expression of how we feel.

Finally, I have to say that Rick and the 4 guys on the team were a delight to have, as they were always working like non-stop trains, ate us out of house & home, and were always courteous. A really splendid example of ‘The Best of British Workers’.

Please convey our appreciation and feedback to all at the ‘back office’ (Sybille, Fiona & Co) and of course the A Team.

I suppose you get loads of these – but I have to say it is hard not to be impressed by the final product and old fashioned service.

From the concrete base, delivery, construction and the final product, everything went to plan and on time. And the results and quality are better than anticipated. The integrity of this building is a long way from a shiplap, frame type garage and everyone in the street seems unable to pass without passing a favourable comment. It pains me to say it but I think, good value too.

Despite appalling weather, the cabin was delivered and built and we are all very pleased with it. The team were excellent and finished the job within 11 hours in torrential rain. The quality of the cabin and the build is excellent (but you knew that). Thank you very much.
I write this email to thank you for helping me to finally acquire a log cabin; Keops have been very understanding indeed, they helped me to overcome obstacles that were preventing me from getting what I always wanted.

I am impressed with your commitment and customer care, I am pleased with the way you have planned the delivery and construction of the log cabin, I am also very pleased with the way the construction was performed by two world class professionals who made the whole job look so easy.

Last but not least, I express my appreciation to you Fiona for your diligence and maintaining effective communication with me.

Many thanks,

I just wanted to say thanks for the log cabin and I am very happy with it. Its a solid construction and I’ve had lots of friends and family over and they all say its excellent.


Just to let you know that we are very pleased with our log cabin now that it has been built. I was very impressed with the construction crew who worked very hard to complete the build in one day. My thanks to Rick and his team. I hope they had a good journey home after what, for them, was a very long day.
Mr D

I feel obliged to say how impressed I am with Keops. Every step of the way they have been totally professional. Correspondence has been replied to in a timely fashion, phone calls returned and queries answered fully. Everyone has been helpful, polite and professional.

I was particularly impressed with your build team. 6 guys arrived exactly on time yesterday and worked virtually solidly throughout the day. They were all polite, tidy and extremely respectful, checking with me on where to put the rubbish – did I want it moving – should they put the glass in a separate place etc. They were happy and laughing throughout the day, having playful banter with each other – a joy to have in my garden . Please pass on my feedback to the team and thank them again on my behalf. They left the garden and cabin very clean and tidy.

I have already recommended you to a client who has taken away a brochure, and as I will be seeing clients in the cabin, I will be recommending you to lots of people in the future!

Thank you again and keep up the good work.

Hi Sybille and all the Keops team,

Our cabin is up! Rick and his team arrived at 7.15 yesterday and worked almost 10 solid hours in hot sunshine and then left to drive all the way back down to home. They worked hard, happily, politely and tidily. What stars!

Actually, what a team of stars you all are – from my initial contact some months ago when I spoke to Fiona, through my dealings with you on discussing price and details and order placement, to Richard answering my questions, to the delivery guys, and now finally to Rick and his construction lads. It has been a real pleasure to buy a Keops cabin from you from start to finish. At no point have I felt neglected or ignored, but I have always had your personal attention.

Thank you from happy cabin owners,

Gordon & Fiona
We are very happy with our new cabin – Rick and his team were excellent. When we have it painted and landscaped I will send you a picture.

Kindest regards,

A very belated thankyou to all the staff at Keops Ltd who helped me with my beautiful summer house from start to finish. A special thankyou to Fiona, who was a treasure, and Rick and the crew who erected my summer house. I am so delighted with the finished result, amazing. Thankyou.

Best wishes to you all,

Dear Richard,

Thank you very much for our lovely log cabin. It looks fantastic. Rick and his team were absolutely brilliant and put it together as if it was a military operation. We will not hesitate in recommending you and your team who were most helpful throughout.

Thanks again,

Margaret and Martin
Just a quick line to thank all at Keops for the excellent service throughout the various phases of obtaining our log cabin. From the initial enquiry, through the planning, purchase, delivery and final construction, the service has been what customers expect – EXCELLENT – (but rarely get).

Special thanks must go to Rick & Josh, who were superb workers – polite, quick, efficient craftsmen – the type we strive to obtain, but one more rarely find.

Dave & Sue
We would just like to say a big thank you to you all for the log cabin. From start to finish the service was fantastic, nothing was too much trouble. As for the team that put the cabin up, what can I say, they were true professionals – everything arrived when it should have and work was completed in the time stated; well done lads, a credit to your team.
Steve & Dale
I just wanted to say how pleased I am with my cabin. I have had great service from my first enquiry up til the last delivery. All persons involved were very helpful and informative. It was well delivered and all complete and went together with ease. Thank you again for a great service, I am highly recommending Keops to all who are admiring my new build.
Dear Richard,

It is some 2 1/2 years since you provided us with the cabin for our garden and we have to say we are just as delighted with the new car barn which now stands proudly on our drive. An excellent job once again by all your team, and a particular thank you to you, Richard, for the kind assistance you afforded with the difficulties we experienced with our local conservation officer. Once again its been a pleasure working with your team.

Our best wishes to you all,

Regina & Derek
Just a big thank you for our lovely cabin. The delivery and construction all went very smoothly (just as you said!) and we particularly liked the celebratory song and air guitar at the end of the afternoon! All our friends and neighbours say the cabin looks like it has always been nestling under our trees. Our thanks again for your wonderful service.
I just wanted to say a huge thank you to your guys for laying the concrete base yesterday.

Whilst I wasn’t there, Mark – my husband, said they were extremely quick, tidy, efficient, polite, professional, personable and obviously skilled in what they do.

Now that it is down we are getting really excited about the office now – whereas before I was quite apprehensive.

We are so pleased we chose Keops for our ‘extension’ and really look forward to the build next week.

Please say thank you to the two, very diligent, men on your team. They do you proud.

Leslie & Mark
Just a short note to thank you all for your communication over the past few months. It has been a pleasure to do business with you and alongside this the construction guys yesterday did a fantastic job !!! These two guys worked so hard and were so polite and friendly. We are absolutely delighted with our summerhouse.
Rachel & Steve
I just wanted to say thank you for the fantastic garden office. I don’t think I have ever dealt with a company that was so efficient, that produced such immaculate paperwork or gave such good service.
Just a quick note of thanks for the cabin, it is up and looking great, will send some photos once painted. The erection team were very impressive, I’m glad I went for that option, I would still have a pile of bits now if I hadn’t.

I think you are aware that the only problem was a twisted french door, which I believe has been re-ordered. Again I was impressed as I did not need to point this out it was identified to me before I even went to see the cabin and a solution already put into place. This kind of after sales service is exactly why I chose KEOPS over other companies.

In the meantime I’d like to say that it has been a pleasure dealing with you and your team, each and every person that I have dealt with from office, delivery and erection has been both professional and pleasant and I would not hesitate in recommending you guys to other people.

Been meaning to drop you a line regarding the garage, it’s simply amazing. I’ve had about 10 or 12 people ask where it came from, so I’ve duly passed on your details.

We’ve been so busy getting it kitted out, we’re almost there, just awaiting the final coat of stain outside, guttering, and the wood burner!

The construction was a worthwhile addition, I was amazed at how quickly they built it, and the finish is superb. You were also a terrific help during the planning and getting the finer details sorted.

We will be planning on putting a chalet of similar size and style in our back garden in a couple of years time, so will give you a shout then.

Hello Fiona,

We would just like to let you know how delighted we are with our cabin and with the service and communication from your company right from my first enquiry. Everything has gone like clockwork, delivery of the cabin took place at the time advised and the two guys that built it were absolutely first class – they arrived on the dot of 0710 and were all through mid-afternoon. We cannot believe the miles they do in a week!

We are well on the way to having completely protected it, only the weather has stopped us today – too hot to apply the Sadolin finish and no doubt too wet tomorrow and Sunday. The cabin looks superb and we are very much looking forward to having it furnished and in use. Please pass on our thanks to all the team who have had a part in our little project.

Kind regards,

Graham & Margaret
Hello Fiona and Richard,

Just a message to say how pleased we are with the cabin, from the initial contact then through what you must have felt to be trivial queries to the finished product you were most obliging, and we could not be more delighted.

The delivery driver Paul was most helpful and professional and the erection team were of the same ilk and very polite and industrious, all in all a product and a team that you can be very proud of.

A company and a product that I would highly recommend.

Richard, Fiona and all staff at Keops,

Our cabin was constructed last Saturday and we are so pleased with the quality of the cabin and also with the high quality of your services. The cabin quality is excellent and fits perfectly on the base, the design is good and suits our requirements. The ordering process was simple and easy and we would like to thank you for your very quick responses.

The logistics could not have gone better, the insulation boards arrived on time and the driver who was delivering the cabin kept us up to date with the progress and this was delivered on time too. Lastly, the constructors, Josh & Toby arrived on time and constructed the cabin in a very professional way.

All in all every single detail to ensure high customer satisfaction was perfect. I wish you all the best with your business and will certainly recommend your company to friends and family.

Dear Richard,

The cabin stands proudly in the garden. It is now over to us to wear out several brushes applying copious quantities of preservative and Sadolin!

It is always a pleasure to be able to say thank you for a job well done and indeed satisfying for the recipient to know their efforts were appreciated. From the starter for ten, the ‘Wish List” (which I found very useful), the helpfulness and professionalism of your staff, Phil the delivery driver, and the great build team headed by Rick, we say to you, Richard, a sincere thank you. Excellent job, a pleasure working with you all.

Our best wishes to you,

Regina & Derek
Just to let you know that our cabin arrived safely this morning. Lovely truck driver called Phil delivered it and we were so impressed that he managed to bring it right into our driveway and still leave room to park the car! The insulation boards also arrived on Monday. Thanks so much for your help & extremely efficient service (Phil called me twice to report his progress on journey which was much appreciated). We are looking forward very much to seeing the construction team in action on Tuesday!
Pam & Alan
This seems like a good moment to write a note about how impressed I am with the service I have received from your firm.

The cabin itself is a continuing delight and is everything I had hoped it would be but in a way that’s the easy bit. As you know I have experienced a couple of niggles over the 2 years that the cabin has been up and the way in which you have dealt with what turned out to be minor issues has been exemplary. This is what sets you apart from the others.

Please accept my congratulations and thanks for your professionalism, attention to detail and customer care. Very well done.

I just wanted to thank you all for such amazing service! We are delighted with our two log cabins and really impressed with the incredible hard work and total dedication of the installation team. We are extremely grateful for all your help during the long and difficult planning stage. Your help and guidance was invaluable during our lengthy negotiations with the local planning authority. We couldn’t have done it without you. Most of all, it’s refreshing to deal with a truly professional firm, who clearly deliver on all their promises and provide a first-rate product. We would happily recommend you to anyone looking to buy a log cabin.

Thank you for looking after us so well!

Dear Fiona,

The garage site construction was finished today. We are very pleased with look and engineering of our new garage. It is a most useful structure, well made and pleasing to look at. Many thanks to you, Richard, Phil the driver and the build team.

Please accept our sincere thanks for organising our beautiful cabin, we are so pleased with it. From start to finish everything was so professionally handled, from our very first visit when Richard explained all the ins and outs, to the delivery driver (Phil was great), and finally the building of the cabin. Rick and his team that erected the cabin worked really hard, and did a first class job, and they were polite and punctual.

A big thank you to all involved, it was truly a pleasure to do business with you, we would certainly recommend you should any of our friends decide to purchase one .

Dear Fiona,

Firstly, I just wanted to say thank you for such a clear and concise service. From your website to our enquiry through to the finished building, the process and service have been fantastic and very helpful. We are looking forward to adding all the finishing touches to the inside and out to make it truly inviting for working and relaxing.

Thanks again,

Hello Fiona & Sybille,

The shed has been constructed! Many thanks for all your help, to Sybille in particular who put up with my never-ending questions. The guys building it (Tim and Robby) were brilliant, very professional and efficient. I’m pretty sure I’ve got the best shed on my road now.

Many thanks and best regards,


I would very much like to thank you for all your help and expertise in building my log cabin. I’m now happily working in the cabin as my full-time office. I’ve built some custom furniture to go in and its fully wired with electricity.

The cabin far exceeded my expectations, as did the professionalism of your service. It’s always a worry spending that much money on something you’ve only seen on the internet, but I’m very pleased I did. I couldn’t be happier.

I wish you continued success and again, very many thanks for all your help,


Hello Richard and team,

Can I share with you our gratitude and pleasure in the new office! The team last week were fantastic and efficient and the end result – amazing! We are genuinely pleased with the final product and have spent the weekend priming it in prep for the painting. We will send you some pictures of the finished effect in and out once we have completed.

Once again, thank you and the team for a really positive, worry free experience. The build team are an asset to you and the company.

Leslie and Mark
Hi Fiona,

I had my cabin put up today. I am delighted with it. Thank you for great service, a great product and a great price.

I have just got home from the club where we now have our wonderful new changing room building which your guys have built in the last two days. We can’t thank you enough for the service you have all given to us over the last 9 months since we embarked on this major project.

From creating the drawings for the planners to completion today it’s been a long journey for us all. To watch Robin the delivery driver expertly handle the Moffat fork lift truck on Wednesday stacking all the pallets with great skill and care he is a credit to your company. Rick and his guys arrived very early on Thursday as promised and really got stuck in straight away moving all the timber around the green to the base. By the end of the day we had a water tight and secure building. They arrived early today once again and just got on with the roof shingles and floor and other finishing touches and as I said earlier now have our completed new building it will cetainly make a huge difference to our members.

On behalf of our club members I would like to thank all of you and the guys for the great service we have received from start to finish. We would recommend your company to anyone who is thinking of having a cabin built by you. We are very happy indeed, all we have to do now is look after it so it lasts many years as I am sure it will. All the best,

Just to say thank you to you ALL for your efficient services once again. The 9m x 3m cabin was delivered on time and has now been erected, fully furnished as a tandem garage – enclosed are two “pride & joy” motor vehicles!

Thrilled with the results, raving comments from many & you never know a further (third!) cabin may one day be on the order list??!!

Ian & Catherine

Wendy’s log cabin

My little piece of heaven! Just wanted to say how pleased I am with my new tailor made cabin building. Your staff have been brilliant and made the whole operation go smoothly, with nothing being too much trouble.(The delivery driver had to climb a pole to strap my arched hedge out of the way to get the fork lift through!).

The team of cabin builders were amazing too, arriving at 7am (having travelled a couple of hours) and working really hard to complete the job. Just to think that I very nearly went with another company and bought something “off the shelf” that wasn’t really suitable to my needs.

I have painted the outside and will be starting on the inside – will send you some pics of the gorgeousness when I’m finished! Its going to be a studio, a teenage den, a weekend stay for guests, a party room…the list goes on.


‘Shed envy!’

Just a little (belated) e-mail to say thank you for your work in organizing everything regarding our new ‘shed’. I’ve finally finished painting it, landscaping the area and putting up the guttering!

Your team were amazing and were very efficient, professional, polite and friendly (even though they finished putting it up in the rain and dark, after a 13 hour day!) I thanked them on the day in telling them how brilliant they were and have sent you some photographs of the building in it’s finished state. My neighbours now have ‘shed-envy’ like you wouldn’t believe.

Richard & Lois

Susie’s studio

Dear Richard, Fiona and all the team,

I cannot thank you enough for the excellent advice, service and quality that Keops provide. You made it all so easy from start to finish.

The studio is already ‘my little bit of heaven’. My previous ‘studios’ have been the kitchen table, a very tiny touring caravan (I had to open the skylight if I put my easel up as the roof was too low) or more recently the garage which was cold and gloomy. I now have all the light I want and wonderful views across the adjoining fields and my garden.

Once again a big thank you and I will happily recommend your company to anyone.


‘A happy customer!’

It’s now been almost two years since I purchased the cabin from you, and I had meant to send an email so many times to say thank you! I love my cabin, it was money well spent and I have highly recommended you.

Building it was quite a challenge mainly as at the time it would not stop raining, but it went together really well and two years on it still looks great!

We use it in multiple ways; as a place to get away, play room for the young children and an xbox and pool room for our teenagers. I really couldn’t imagine life without it now.

Thanks again – a happy customer!!


Julia’s writing room

I just wanted to send an email to say thank you for a brilliant product and a great buying experience. I did a lot of research before I bought the cabin from your company as it was a significant financial investment for me and it’s been worth every penny. I would be happy to recommend you to friends – in fact have done so already to my admiring neighbours and my brother. I was impressed by your time to answer all my queries and the way in which the cabin arrived so carefully and considerately packaged with all the fixtures and fittings.The assembly instructions took a little while to figure out but some basic understanding of DIY got me through. I built it up to the roof by myself and then had help from my neighbour to fix the roof and the windows and doors. For a small investment I have significantly improved the value of my flat and given myself some vital extra space to work.

Thanks again


‘Catching the evening sun’

You supplied us with a cabin kit in the summer of 2007 and I thought you would like to see how good the finished product looks. We are really pleased with the cabin. The flexibility you offer to choose size of patio and overhang and position of windows etc, makes your product much superior to the others we saw prior to purchase. The large patio is great. Plenty of room for the bbq. We were originally intending to have a larger canopy, but fortunately you persuaded us not to do that and I am pleased you did, because it would have made the cabin too dark and been unnecessary.

We bought this for functional reasons, as our house is east facing at the back. The cabin faces west, so we can eat in the evening, facing the setting sun. This works really well because the cabin retains warmth. What we had not anticipated is the impact the placing of the cabin has had on our fairly large but relatively empty garden. It adds a significant and attractive feature to our environment. The construction was also fun and the end result gives us a satisfying sense of achievement.

So thank you very much indeed.


I just provided the floor plan…

Its fantastic and the guys who constructed it were incredible. One day it was a concrete slab and the next it was up, wind and water tight. Worth every penny. Our friends and family can’t stay away. Its so practical incorporating the garage and we were surprised how warm it is and how easy it is to heat in winter. The design process with Keops was so simple. I just provided the floor plan I fancied and the rest is history.

Thank you for a great customer experience.

James & Eleanor
Well the cabin is up and complete, on time and we could not be happier with the outcome.

Just a few words to say many thanks for all of your help, from design up to the finished product. I would also like to say what a brilliant work force you provided, from the extremely helpful driver who delivered the cabin. And the helpful and industrious guys who built the cabin, in very inclement weather, they were here at 7am on Monday and worked late, and again at 7am on the Tuesday until they finished, and they could not have been more informative and help full.

I will endeavour to send you some pictures once the cabin has been fitted out and is up and running.

Again many many thanks

Tony & Terri
Sorry for the delay in writing with it having been nearly a whole week since you and your team erected our new log cabin artist studio in the back garden. As you can imagine it has been a very busy week what with tidying up and getting everything weatherproof before we get too much rain.

I just wanted to write to say how pleased we are with everything. Your service has been exemplary from start to finish. Your brochures were first rate giving us a very clear idea of what you provided, what it would look like, what options were available and so on. Your pull out sheet clearly explained the information that we would need to provide you with giving us a clear idea of all the options available in terms of dimensions, log size, roofing, glazing and much much more. The flexibility allowed us to create something that fitted very snuggly into the limited space we had available. You produced drawings for the planning process and happily helped us through that process producing new drawings as required.

When we received objections to planning from neighbours you were very helpful in helping us deal with those objections and when we asked you to do what we thought was near impossible, i.e. build the structure entirely within our limited space 45cm on 3 sides from neighbouring boundaries you did in fact manage to achieve that without having to lift a single fence panel to avoid upsetting neighbours. Everything was clearly priced and you stuck to promises about deliveries and erection.

Tim and his team were brilliant, they arrived first thing to lay the base on the Tuesday morning and had everything done and dusted in no time despite having to bring 50 barrow loads of concrete around from the front of our property due to limited access arrangements and Rick and his team arrived at 7am on the Thursday after a 3am start to erect the cabin. The team worked hard throughout the day and didn’t even flinch at 4pm when they were packing up and I realised the gutter downspout had been fitted at the back of the cabin rather than the front where I needed it. They got straight on it and left it exactly as I needed it before the 3 hour drive back again. What a great team you all are and how very very pleased we are with what you have built for us. You have all done a sterling job so please pass our comments on to everybody.

All the very best and thanks again

Lucy & Paul
I have to pass on a note to let you know of a job truly well done from start to finish. Most professional at every stage.

The enquiry and booking of the order were fast, efficient and exemplary, you left your competition standing. We had the details fixed, the quote done and the order finalised in a matter of hours. The deposit was paid and we were under way!! BRILLIANT ADMIN TEAM

The delivery of the materials was fantastic. Robin the delivery man was not only most accommodating and helpful but his forklift was amazing and he positioned the load most expertly causing the least disruption.

Construction WOW!! Josh and the team arrived punctually at 7.00am. I was ready with cuppas! They set to, with enthusiasm and professional expertise. Rain was expected in the afternoon, so there was an added incentive to get it done. The system was most impressive and the planning of the alternating beams of tongue and grooved logs was amazing. The insulated base, and walls were completed by 10 am! I just loved the way every layer of wall was so carefully planned (accommodating doors, windows and overhanging porches as you went along) it was superb. Like a computer programmed set of lego!

I helped (a bit) and the first roof timbers were completed with the incredible nail guns in 20 minutes! We went to buy the paint/varnish and found that on our return at 12.30, the roof had been both insulated and the roofing felt shingles were fully completed! The rest of the time was taken to tidy up, fit doors, windows, locks etc, and the job was completed by mid afternoon. FANTASTIC! A friend of mine did this himself with a smaller similar cabin and it took him and a mate 4/5 days to do what these guys did in a day. He was most impressed.

Well done and thanks. I have no hesitation to recommend you and your team to anyone and have already impressed my family & neighbours. It is great.

Richard & Katherine
Dear Richard,

It has been a month or two since my cabin was erected and I am pleased to say that it is still standing.

The reason for this letter is to thank you for your service. From start to finish everything went as well as planned. I have to say that these days I anticipate that problems and issues will always appear especially with building projects. The whole operation was a revelation. When discussing the project with you nothing was overstated, no rash claims were made, limitations were identified and possible shortcomings were anticipated. As the build date approached I was kept informed as to what and when things were going to happen. Even my reservations on the ability of the crew to barrow 90 loads of concrete to lay the base were dealt with.

Come the target week and on the due day the artic arrived (albeit 4 hours early). Unloading went without a hitch. The day the base was to be laid the team arrived at the planned time without a “come and find me” phone call. I am still not sure how they managed to get the shuttering down, sort the site get the concrete laid and still get away before nightfall.

I really expected the building of the cabin to take a few days but the following day with a 7.00 start and a 19.00 finish all was done in a single day.

So in a time when many companies are making excuses why this or that went wrong, and things did not happen when they should, it is so very pleasing when something does go right. So could you pass on my thanks to all involved in the planning, manufacture, construction and installation of this project.

As yet I have not taken full occupancy of the cabin as I am still finishing and fitting it out, but I’m sure it will fit my needs perfectly.


I am writing to say what a good experience it has been dealing with your Company.

It has been a welcome contrast in these times to have the ‘phone answered by a real person, rather than frustrating menus/messages, and then to receive friendly and personal attention from people who clearly know what they are talking about.

My main contact has been Sybille, with further help from Fiona and Paula at different times. Thank you again to them for their care and efficiency; also for a good quality summer house…waiting now for the sun to shine on our Retreat!

Hi Richard & the rest of your staff,

Just to say a big thank you for our veranda extension. It is absolutely amazing, we have put some rattan furniture in it and look forward to spending long sunny days just lazing around, (hopefully our summer will live up to it, but we have a heater and/or a ceiling fan depending on whatever the British weather throws at us).

Josh and Steve were excellent, considering we had some rain mid-morning but it didn’t dampen their speed of progress, they finished in good time and were very, very good. Please pass on our thank you to them.

Again thank you so much,

Terry & Pat
Just a short note to say how happy we are, not only with the quality of the product itself, but also the design and construction.

The building looks fantastic at the end of the garden – the design with a small door and window makes it work as a building rather than purely a garage. Further Rick and his team were excellent in laying the slab, ensuring the delivery and during building. Not only did they do a great job – but they were pleasant, punctual, and respected our property and that of our neighbours.

Once again, many thanks for your support and product which we would gladly recommend.

Just a big thank you for the wonderful service you provided regarding our Forest Lodge cabin that was installed yesterday.

From visiting your showroom, through to order, delivery and installation the service has been first class. Once again a huge thank you.

Mark, Kate & Thomas
Thank you Richard to you and your team for all your assistance in connection with our order.

The erection was completed in decent weather and we are very impressed with the speed and efficiency with which it was all carried out. Thanks again.

Chris & Derek
I would like to say that it was a pleasure to do business with you and I so appreciate your incredible patience dealing with constant questions and requests. Sure made life easy.

Very many thanks for an excellent service and product.

Hi Richard,

Just a quick message to say we are delighted with the Forest Lodge cabin. It exceeded our expectations, and Rick and the guys were absolutely 1st class. Will send you photos soon. Busy treating the timbers while the sun shines!

Just wanted to say thank you for the new door lock I received from you last week.

I appreciate your ‘ongoing support’ and after sales service, it is second to none and I will continue to sing your praises to anyone who’ll listen.

Thanks for all your help, your company has been absolutely fantastic, such a pleasant change from a lot of businesses. Well done!
Thought I’d give you some feedback on our cabin that was installed a couple of months ago. Overall I’m delighted with it. The buying experience was excellent. The “young man” who delivered the bag of bits was superb & very good at what he did! Literally just as he carefully placed the timbers down, the fitters turned up from Evesham at 6.45am – perfect timing!

The finished product was and still is, excellent. The overall experience was superb and we battle the teenage kids to “book” the cabin – it’s full of people most nights. We sourced a pool table locally + plasma + beer fridge + settee + dart board and blinds…fantastic fun!!!

I have mentioned you to a number of my customers & hope you get something back!

I think the cabin has done us, as a family, a world of good as well…that saying ” a family that plays together, stays together” (although we never had any issues between us before) – may have a ring of truth. Its great to do something together (playing pool and darts) with my teenage boys!

Kind regards, one delighted punter!

We would like to say thank you for our log cabin, we appreciated the courtliness and promptness that we received from Keops and we are pleased with the quality of the end result.

We took 3 days to erect the cabin and 2 days the following weekend to erect the shed. Yet again we would like to say thank you and we enjoyed our visit to Evesham and found the whole experience very pleasant. We would have no hesitation in recommending Keops to anyone who would be interested in log cabins.

Steve & Ann
Thank you Richard to you and your team for all your assistance in connection with our order. The erection was completed in decent weather and we are very impressed with the speed and efficiency with which it was all carried out. Thanks again.
Chris & Derek
Just wanted to pass on our thanks for all of your help and support throughout the process. We are very happy and the cabin is causing quite a stir with anyone who sees it! Pass on our thanks to Rick for his patience and advice. We were impressed with their work and the picture you paint of them via the website is true!
Steve & Lucy
I am writing to say thank you very much for the summerhouse your company delivered. From initial contact with you , through to delivery and erection of the building I have little to complain about – which in this day and age is unusual! I thought it only fair to write when a project goes through so successfully. The guys who erected the summerhouse were very professional and worked really hard all day to get the job done – they are a credit to Keops.

I would have no qualms in recommending Keops to others and I believe good recommendations travel far and wide when the service is spot on. Again, many thanks to all involved – we are wonderfully pleased with our new addition to the garden and look forward to making much use of it over the coming years.

Mrs Downes
Just thought we’d drop you an email to say how wonderful Josh and his team were on Friday. They worked so hard and stayed late to put the finishing touches to the cabin. We are delighted with it. Many thanks for all your help and being at the other end of the phone when we had a few questions and queries!!
Sarah & Trevor
Many thanks for the help over the weekend, even Sunday!

The cuts on the timber frames were amazingly accurate and everything fitted better than expected. I can understand now the ‘generic’ instructions but we did have to think pretty hard on some of the parts. Now having completed the main structure and roof we could probably knock a half day off the build. But it is very satisfying all the same and fun.

Many thanks once again for a quality product.

We wish to extend our thanks and gratitude to the team who erected our log cabin last week. They were conscientious and the manner in which they worked is highly commendable. They were a pleasure to have working at our home and we are thrilled with the end results.
David & Caroline
Just to say a huge thank you to all at Keops, all the team from design to construction have been fantastic. We are over the moon with the log cabin.
I would like to say a huge thank you for the help and support you have given throughout the process of purchasing the two bed lodge. You have always been willing to answer any questions I have had ( even if they seem a bit silly) and given support to my builder when needed.

The whole process from placing the order with yourself, to Robin the delivery driver who I would like to say is very cheerful, pleasant man who was very accommodating when arranging the delivery date/time and the team who built the lodge. They were a great bunch of lads, very hard working and had the cabin water tight by the end of the first day! (very impressive) and gave some good advice with regards to allowing the lodge to settle and ensuring the internal doors are kept closed for as long as possible so that they do not warp out of place. Thanks again for all your help and support!

Lee & Charlotte
I bought a log cabin from you to use as a garden office. I built it myself and have been working in it since September – well chuffed, its a really good workspace.

Thank you for all your help.

Enclosed are photographs of the cabin you erected for us. I hope you agree it looks stunning! We are delighted with it as are our friends and spend many a happy hour in the Jacuzzi debating life’s problems with a glass of wine (or two).
Hi Sybille,

I just wanted to say a great big thank you to you and your team for my log cabin. The fitters that came out yesterday did a sterling job, they worked so hard in the rain to deliver a first class finish. I cannot tell you how pleased I am, it looks absolutely wonderful!!

Thank you again,

Firstly, I don’t think I ever got the chance to say thank you for our log cabin, so thank you – it took us a bit longer to complete the construction than your guys normal 2 days (being amateurs) but we are really pleased with the quality and beauty of our Forest Lodge. Thank you for the very professional service from initial planning to delivery and for answering all my numerous questions especially during the construction. We have had lots of compliments from neighbours and friends and have been spreading the Keops name to all.
Dear Richard,

Thought I would send you a brief note to say how pleased we are with our cabin and with the entire experience of dealing with yourself and your team in the run up to the delivery, and during the build. In an age where you rarely get what you see on the glossy pages of magazines or websites it has been a refreshing change dealing with an organisation that deliver to expectation and beyond. The build team were a pleasure to have on site and happily dealt with few in-flight alterations requested.

I would have absolutely no hesitation whatsoever in recommending Keops to anyone and I’m sure there will be a few interested people locally when they see what you have done for us.

Thank you very much for what has been a first class experience from start to finish.

We bought a cabin from you last summer after visiting your lodge at Evesham and we are very pleased with the outcome. The cabin was built very professionally over two days and the remainder of the summer was spent preserving the cabin, supplying electricity to it and finally installing a wonderful 10ft snooker table.

We have had many people admiring the cabin and we would not hesitate in recommending your company. Thank you again for all your help and patience last year.

Hi Rob & Fiona,

We are so pleased with our cabin. Thank you so much. Especially Rob for answering my many initial questions about the design etc. We couldn’t be more happy with it. Both the delivery driver and the construction team were brilliant too.

Thanks again,