Keops Interlock Finest Scandinavian Log Cabins -Call Us 01386 861961

Testimonials

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Testimonials 2017-09-15T09:27:36+00:00

Testimonials & reviews

Just a few emails and comments, reviews and testimonials from our many satisfied customers.

Hi Fiona,

I wanted to email to say how pleased we are with our log cabin. It was a great service from Keops who kept communications up and made sure everything was in order in the lead up to the delivery. The build team led by Rick were efficient, polite and extremely quick in erecting the cabin and worked well as a team. It is now ready for painting and making our own but once again thank you for the wonderful service and clear information when needed.

Kind regards,

Darren
I would like to say a big thank you for my cabin, it looks really cool. The fitting team were lovely and just worked all day in the cold without complaint. Should I know anybody who wants a log cabin then I will not hesitate to recommend your company.

Kind regards,

Mavis
Dear Fiona,

We had a successful delivery today, of the Lugarde Oklahoma Garage! Unfortunately, the ‘all terrain’ forklift didn’t make it into the field, but the intrepid driver ferried it all into the front drive, and parked it all very tidily where we asked.

This was a big order for us, and I have to compliment your company on the handling of it. Your attention to the whole event, and your company’s attention to detail impressed me! It makes a change to having to write a letter of complaint, which seems to be more common these days!

If you could pass on my thanks to your delivery people, and pin point the driver, that would be brilliant. He is probably back in Holland now, or off on another delivery, but he deserves my thanks!

Nick
Hello Richard and team,

Can I share with you our gratitude and pleasure in the new office! The team last week were fantastic and efficient and the end result – amazing! We are genuinely pleased with the final product and have spent the weekend priming it in prep for the painting. We will send you some pictures of the finished effect in and out once we have completed.

Once again, thank you and the team for a really positive, worry free experience. The build team are an asset to you and the company.

Leslie and Mark
Hello Fiona & Sybille,

The shed has been constructed! Many thanks for all your help, to Sybille in particular who put up with my never-ending questions. The guys building it (Tim and Robby) were brilliant, very professional and efficient. I’m pretty sure I’ve got the best shed on my road now.

Many thanks and best regards,

Seb
I just wanted to say a huge thank you to your guys for laying the concrete base yesterday.

Whilst I wasn’t there, Mark – my husband, said they were extremely quick, tidy, efficient, polite, professional, personable and obviously skilled in what they do.

Now that it is down we are getting really excited about the office now – whereas before I was quite apprehensive.

We are so pleased we chose Keops for our ‘extension’ and really look forward to the build next week.

Please say thank you to the two, very diligent, men on your team. They do you proud.

Leslie & Mark
Richard,

I would very much like to thank you for all your help and expertise in building my log cabin. I’m now happily working in the cabin as my full-time office. I’ve built some custom furniture to go in and its fully wired with electricity.

The cabin far exceeded my expectations, as did the professionalism of your service. It’s always a worry spending that much money on something you’ve only seen on the internet, but I’m very pleased I did. I couldn’t be happier.

I wish you continued success and again, very many thanks for all your help,

Jonathan
Hi Fiona,

I just wanted to drop you a quick email to say thank you for my lovely cabin!! All went ok yesterday with the delivery, what a character Robin is!

The lads were brilliant…very friendly, polite and worked extremely hard all day (13 hours!) The cabin is perfect. It will be so nice to have a much larger, bespoke space for my upholstery.

Once again, thank you to all involved for the professional and friendly service,

Wendy
Hi Sybille and all the Keops team,

Our cabin is up! Rick and his team arrived at 7.15 yesterday and worked almost 10 solid hours in hot sunshine and then left to drive all the way back down to home. They worked hard, happily, politely and tidily. What stars!

Actually, what a team of stars you all are – from my initial contact some months ago when I spoke to Fiona, through my dealings with you on discussing price and details and order placement, to Richard answering my questions, to the delivery guys, and now finally to Rick and his construction lads. It has been a real pleasure to buy a Keops cabin from you from start to finish. At no point have I felt neglected or ignored, but I have always had your personal attention.

Thank you from happy cabin owners,

Gordon & Fiona
Hello Fiona,

We would just like to let you know how delighted we are with our cabin and with the service and communication from your company right from my first enquiry. Everything has gone like clockwork, delivery of the cabin took place at the time advised and the two guys that built it were absolutely first class – they arrived on the dot of 0710 and were all through mid-afternoon. We cannot believe the miles they do in a week!

We are well on the way to having completely protected it, only the weather has stopped us today – too hot to apply the Sadolin finish and no doubt too wet tomorrow and Sunday. The cabin looks superb and we are very much looking forward to having it furnished and in use. Please pass on our thanks to all the team who have had a part in our little project.

Kind regards,

Graham & Margaret
Dear Richard,

It is some 2 1/2 years since you provided us with the cabin for our garden and we have to say we are just as delighted with the new car barn which now stands proudly on our drive. An excellent job once again by all your team, and a particular thank you to you, Richard, for the kind assistance you afforded with the difficulties we experienced with our local conservation officer. Once again its been a pleasure working with your team.

Our best wishes to you all,

Regina & Derek
A BIG thank you for the way your team handled the delivery & erection of the log cabin. Robin, the lorry driver was most helpful in keeping me informed of his progress & managed to locate the cabin in our front garden so we could still use our drive (marvellous bits of kit, Moffat Mounty). Rick & his team were exceptional. They arrived at 07.00 & worked tirelessly, in sweltering heat, up to 16.30 to complete the installation bearly having time for refreshment (possibly didn’t like my teas). A very professional company that was a pleasure to deal with. Would recommend you to anyone.

Many thanks, with best regards

Paul
Dear Richard,

Thank you very much for our lovely log cabin. It looks fantastic. Rick and his team were absolutely brilliant and put it together as if it was a military operation. We will not hesitate in recommending you and your team who were most helpful throughout.

Thanks again,

Margaret and Martin
A very belated thankyou to all the staff at Keops Ltd who helped me with my beautiful summer house from start to finish. A special thankyou to Fiona, who was a treasure, and Rick and the crew who erected my summer house. I am so delighted with the finished result, amazing. Thankyou.

Best wishes to you all,

Christine
I have just got home from the club where we now have our wonderful new changing room building which your guys have built in the last two days. We can’t thank you enough for the service you have all given to us over the last 9 months since we embarked on this major project.

From creating the drawings for the planners to completion today it’s been a long journey for us all. To watch Robin the delivery driver expertly handle the Moffat fork lift truck on Wednesday stacking all the pallets with great skill and care he is a credit to your company. Rick and his guys arrived very early on Thursday as promised and really got stuck in straight away moving all the timber around the green to the base. By the end of the day we had a water tight and secure building. They arrived early today once again and just got on with the roof shingles and floor and other finishing touches and as I said earlier now have our completed new building it will cetainly make a huge difference to our members.

On behalf of our club members I would like to thank all of you and the guys for the great service we have received from start to finish. We would recommend your company to anyone who is thinking of having a cabin built by you. We are very happy indeed, all we have to do now is look after it so it lasts many years as I am sure it will. All the best,

Graham
Hello Fiona and Richard,

Just a message to say how pleased we are with the cabin, from the initial contact then through what you must have felt to be trivial queries to the finished product you were most obliging, and we could not be more delighted.

The delivery driver Paul was most helpful and professional and the erection team were of the same ilk and very polite and industrious, all in all a product and a team that you can be very proud of.

A company and a product that I would highly recommend.

Mike
I just wanted to say how pleased we are with our new cabin. It all arrived on time and the delivery driver was great telling us how to unpack and which parts to keep together etc, (we have no vehicular access to our back garden so it all had to be carried in). We had a great two days putting it together and managed to get it all treated before the heavens opened for the next week! I have been away with work since then and have only just got back so am going to enjoy some time in it this weekend, although I think I will have to eject the teenage daughter and friends first! They seemed to have moved in!

I really just wanted to say a big thank you to all the team especially Sybille who took my original phone call, sent me different quotes to compare and took the time to explain different styles etc.

Many thanks once again,

Alison
Been meaning to drop you a line regarding the garage, it’s simply amazing. I’ve had about 10 or 12 people ask where it came from, so I’ve duly passed on your details.

We’ve been so busy getting it kitted out, we’re almost there, just awaiting the final coat of stain outside, guttering, and the wood burner!

The construction was a worthwhile addition, I was amazed at how quickly they built it, and the finish is superb. You were also a terrific help during the planning and getting the finer details sorted.

We will be planning on putting a chalet of similar size and style in our back garden in a couple of years time, so will give you a shout then.

Rich
To everyone at Keops including the drivers and builders,

We would just like to say thank you very much for our cabin. From our initial meeting in September through to the completion of the building last Tuesday everything has gone so well. We gave you the interesting challenge of linking our existing chalet to the new cabin and the finished product is better than we imagined. We would recommend Keops to anyone looking to have a cabin, and we can’t wait to move into our new home

Matt & Anna
Just a quick line to thank all at Keops for the excellent service throughout the various phases of obtaining our log cabin. From the initial enquiry, through the planning, purchase, delivery and final construction, the service has been what customers expect – EXCELLENT – (but rarely get).

Special thanks must go to Rick & Josh, who were superb workers – polite, quick, efficient craftsmen – the type we strive to obtain, but one more rarely find.

Dave & Sue
We would like to thank you all for the excellent service you have given us. Everything went very smoothly from the start. We are extremely satisfied with end product.

Thank you all once again,

Margot
We would just like to say a big thank you to you all for the log cabin. From start to finish the service was fantastic, nothing was too much trouble. As for the team that put the cabin up, what can I say, they were true professionals – everything arrived when it should have and work was completed in the time stated; well done lads, a credit to your team.
Steve & Dale
I write this email to thank you for helping me to finally acquire a log cabin; Keops have been very understanding indeed, they helped me to overcome obstacles that were preventing me from getting what I always wanted.

I am impressed with your commitment and customer care, I am pleased with the way you have planned the delivery and construction of the log cabin, I am also very pleased with the way the construction was performed by two world class professionals who made the whole job look so easy.

Last but not least, I express my appreciation to you Fiona for your diligence and maintaining effective communication with me.

Many thanks,

Karim
I just wanted to say how pleased I am with my cabin. I have had great service from my first enquiry up til the last delivery. All persons involved were very helpful and informative. It was well delivered and all complete and went together with ease. Thank you again for a great service, I am highly recommending Keops to all who are admiring my new build.
Lisa
We are very happy with our new cabin – Rick and his team were excellent. When we have it painted and landscaped I will send you a picture.

Kindest regards,

Suzanne
Just a big thank you for our lovely cabin. The delivery and construction all went very smoothly (just as you said!) and we particularly liked the celebratory song and air guitar at the end of the afternoon! All our friends and neighbours say the cabin looks like it has always been nestling under our trees. Our thanks again for your wonderful service.
Deborah
This seems like a good moment to write a note about how impressed I am with the service I have received from your firm.

The cabin itself is a continuing delight and is everything I had hoped it would be but in a way that’s the easy bit. As you know I have experienced a couple of niggles over the 2 years that the cabin has been up and the way in which you have dealt with what turned out to be minor issues has been exemplary. This is what sets you apart from the others.

Please accept my congratulations and thanks for your professionalism, attention to detail and customer care. Very well done.

Adrian
I just wanted to say thank you for the fantastic garden office. I don’t think I have ever dealt with a company that was so efficient, that produced such immaculate paperwork or gave such good service.
Jane
I just wanted to thank you all for such amazing service! We are delighted with our two log cabins and really impressed with the incredible hard work and total dedication of the installation team. We are extremely grateful for all your help during the long and difficult planning stage. Your help and guidance was invaluable during our lengthy negotiations with the local planning authority. We couldn’t have done it without you. Most of all, it’s refreshing to deal with a truly professional firm, who clearly deliver on all their promises and provide a first-rate product. We would happily recommend you to anyone looking to buy a log cabin.

Thank you for looking after us so well!

Richard
Dear Fiona,

Firstly, I just wanted to say thank you for such a clear and concise service. From your website to our enquiry through to the finished building, the process and service have been fantastic and very helpful. We are looking forward to adding all the finishing touches to the inside and out to make it truly inviting for working and relaxing.

Thanks again,

Tiernan
I just wanted to say thanks for the log cabin and I am very happy with it. Its a solid construction and I’ve had lots of friends and family over and they all say its excellent.

Thanks,

Ranjit
Thanks for the cabin – its looking good. I was impressed with the delivery service and the installation team (serious grafters, polite and intelligent).

Thanks and regards,

John
Dear Richard,

The cabin stands proudly in the garden. It is now over to us to wear out several brushes applying copious quantities of preservative and Sadolin!

It is always a pleasure to be able to say thank you for a job well done and indeed satisfying for the recipient to know their efforts were appreciated. From the starter for ten, the ‘Wish List” (which I found very useful), the helpfulness and professionalism of your staff, Phil the delivery driver, and the great build team headed by Rick, we say to you, Richard, a sincere thank you. Excellent job, a pleasure working with you all.

Our best wishes to you,

Regina & Derek
Hi Fiona,

I had my cabin put up today. I am delighted with it. Thank you for great service, a great product and a great price.

Dan
Please accept our sincere thanks for organising our beautiful cabin, we are so pleased with it. From start to finish everything was so professionally handled, from our very first visit when Richard explained all the ins and outs, to the delivery driver (Phil was great), and finally the building of the cabin. Rick and his team that erected the cabin worked really hard, and did a first class job, and they were polite and punctual.

A big thank you to all involved, it was truly a pleasure to do business with you, we would certainly recommend you should any of our friends decide to purchase one .

Chris
I want to express a HUGE THANK YOU to you and the team at Keops, AND very importantly to Rick & The ‘A’ Team!!

I must say that our total ‘Customer Experience’ (“oh I hate jargon but it fits!”) with you has been a delight, and the overall result of our new cabin has actually exceeded our expectations. I can’t give you a higher / better expression of how we feel.

Finally, I have to say that Rick and the 4 guys on the team were a delight to have, as they were always working like non-stop trains, ate us out of house & home, and were always courteous. A really splendid example of ‘The Best of British Workers’.

Please convey our appreciation and feedback to all at the ‘back office’ (Sybille, Fiona & Co) and of course the A Team.

Ray
I suppose you get loads of these – but I have to say it is hard not to be impressed by the final product and old fashioned service.

From the concrete base, delivery, construction and the final product, everything went to plan and on time. And the results and quality are better than anticipated. The integrity of this building is a long way from a shiplap, frame type garage and everyone in the street seems unable to pass without passing a favourable comment. It pains me to say it but I think, good value too.

Mike
Thanks to you ALL at Keops for my wonderful cabin. It is better than I could have expected. It makes a pleasant change to deal with a professional company, who kept me informed all the way through the process, delivery on time, builders on time (and very pleasant and helpful), and the cabin built on time! It’s beautiful. You are all a credit to your company. I would have no hesitation of recommending you to anyone. Thank you once again. Wishing you continued success.
Pat
Just a quick note of thanks for the cabin, it is up and looking great, will send some photos once painted. The erection team were very impressive, I’m glad I went for that option, I would still have a pile of bits now if I hadn’t.

I think you are aware that the only problem was a twisted french door, which I believe has been re-ordered. Again I was impressed as I did not need to point this out it was identified to me before I even went to see the cabin and a solution already put into place. This kind of after sales service is exactly why I chose KEOPS over other companies.

In the meantime I’d like to say that it has been a pleasure dealing with you and your team, each and every person that I have dealt with from office, delivery and erection has been both professional and pleasant and I would not hesitate in recommending you guys to other people.

Stuart
Richard, Fiona and all staff at Keops,

Our cabin was constructed last Saturday and we are so pleased with the quality of the cabin and also with the high quality of your services. The cabin quality is excellent and fits perfectly on the base, the design is good and suits our requirements. The ordering process was simple and easy and we would like to thank you for your very quick responses.

The logistics could not have gone better, the insulation boards arrived on time and the driver who was delivering the cabin kept us up to date with the progress and this was delivered on time too. Lastly, the constructors, Josh & Toby arrived on time and constructed the cabin in a very professional way.

All in all every single detail to ensure high customer satisfaction was perfect. I wish you all the best with your business and will certainly recommend your company to friends and family.

Nick
Just to let you know that our cabin arrived safely this morning. Lovely truck driver called Phil delivered it and we were so impressed that he managed to bring it right into our driveway and still leave room to park the car! The insulation boards also arrived on Monday. Thanks so much for your help & extremely efficient service (Phil called me twice to report his progress on journey which was much appreciated). We are looking forward very much to seeing the construction team in action on Tuesday!
Pam & Alan
The cabin was erected yesterday, very, very pleased with it. Everything went to plan. The whole process has been extremely efficient, and your personal touch when rearranging deliveries was so nice.

Looking forward to many years use of our new study. Would recommend you to anyone wanting a first class product and service.

Pat
Dear Sybille,

I’d like to say how much I’m enjoying my log cabin and to thank you, Richard and all for your friendly help and advice early in the year. I’ve had several positive comments about the new ‘shed’ though it’s hardly a shed and I’m keen to correct anyone who thinks so.

Francis
Dear Richard,

My apologies for not writing sooner, especially since the news is good! We totally finished our cabin 8 days after we started (including a day off in the middle). We were blessed with fine weather until the Wednesday morning, enabling us to get the roof fully on and weather-proofed before then. In fact, we were up to roof level with side and rear walls by the Saturday evening after a morning spent carrying everything 330 feet up the garden.We used Cuprinol Clear, then Sadolin Classic Light Oak then Sadolin Extra Light Oak on the cabin. Thanks for all your help and for a great product.

Warren
Despite appalling weather, the cabin was delivered and built and we are all very pleased with it. The team were excellent and finished the job within 11 hours in torrential rain. The quality of the cabin and the build is excellent (but you knew that). Thank you very much.
Alan
Dear Fiona,

The garage site construction was finished today. We are very pleased with look and engineering of our new garage. It is a most useful structure, well made and pleasing to look at. Many thanks to you, Richard, Phil the driver and the build team.

Charles
Just to let you know that we are very pleased with our log cabin now that it has been built. I was very impressed with the construction crew who worked very hard to complete the build in one day. My thanks to Rick and his team. I hope they had a good journey home after what, for them, was a very long day.
Mr D
Just a short note to thank you all for your communication over the past few months. It has been a pleasure to do business with you and alongside this the construction guys yesterday did a fantastic job !!! These two guys worked so hard and were so polite and friendly. We are absolutely delighted with our summerhouse.
Rachel & Steve
Just to say thank you to you ALL for your efficient services once again. The 9m x 3m cabin was delivered on time and has now been erected, fully furnished as a tandem garage – enclosed are two “pride & joy” motor vehicles!

Thrilled with the results, raving comments from many & you never know a further (third!) cabin may one day be on the order list??!!

Ian & Catherine

Wendy’s log cabin

My little piece of heaven! Just wanted to say how pleased I am with my new tailor made cabin building. Your staff have been brilliant and made the whole operation go smoothly, with nothing being too much trouble.(The delivery driver had to climb a pole to strap my arched hedge out of the way to get the fork lift through!).

The team of cabin builders were amazing too, arriving at 7am (having travelled a couple of hours) and working really hard to complete the job. Just to think that I very nearly went with another company and bought something “off the shelf” that wasn’t really suitable to my needs.

I have painted the outside and will be starting on the inside – will send you some pics of the gorgeousness when I’m finished! Its going to be a studio, a teenage den, a weekend stay for guests, a party room…the list goes on.

Wendy

‘Shed envy!’

The poshest shed in the neighbourhood!
Just a little (belated) e-mail to say thank you for your work in organizing everything regarding our new ‘shed’. I’ve finally finished painting it, landscaping the area and putting up the guttering!

Your team were amazing and were very efficient, professional, polite and friendly (even though they finished putting it up in the rain and dark, after a 13 hour day!) I thanked them on the day in telling them how brilliant they were and have sent you some photographs of the building in it’s finished state. My neighbours now have ‘shed-envy’ like you wouldn’t believe.

Richard & Lois

Susie’s studio

Dear Richard, Fiona and all the team,

I cannot thank you enough for the excellent advice, service and quality that Keops provide. You made it all so easy from start to finish.

The studio is already ‘my little bit of heaven’. My previous ‘studios’ have been the kitchen table, a very tiny touring caravan (I had to open the skylight if I put my easel up as the roof was too low) or more recently the garage which was cold and gloomy. I now have all the light I want and wonderful views across the adjoining fields and my garden.

Once again a big thank you and I will happily recommend your company to anyone.

Susie
Susie's studio - Keops Moderna log cabin

‘A happy customer!’

A fantastic family leisure space
It’s now been almost two years since I purchased the cabin from you, and I had meant to send an email so many times to say thank you! I love my cabin, it was money well spent and I have highly recommended you.

Building it was quite a challenge mainly as at the time it would not stop raining, but it went together really well and two years on it still looks great!

We use it in multiple ways; as a place to get away, play room for the young children and an xbox and pool room for our teenagers. I really couldn’t imagine life without it now.

Thanks again – a happy customer!!

Angela

Julia’s writing room

I just wanted to send an email to say thank you for a brilliant product and a great buying experience. I did a lot of research before I bought the cabin from your company as it was a significant financial investment for me and it’s been worth every penny. I would be happy to recommend you to friends – in fact have done so already to my admiring neighbours and my brother. I was impressed by your time to answer all my queries and the way in which the cabin arrived so carefully and considerately packaged with all the fixtures and fittings.The assembly instructions took a little while to figure out but some basic understanding of DIY got me through. I built it up to the roof by myself and then had help from my neighbour to fix the roof and the windows and doors. For a small investment I have significantly improved the value of my flat and given myself some vital extra space to work.

Thanks again

Julia
Julia's writing studio log cabin

‘Catching the evening sun’

You supplied us with a cabin kit in the summer of 2007 and I thought you would like to see how good the finished product looks. We are really pleased with the cabin. The flexibility you offer to choose size of patio and overhang and position of windows etc, makes your product much superior to the others we saw prior to purchase. The large patio is great. Plenty of room for the bbq. We were originally intending to have a larger canopy, but fortunately you persuaded us not to do that and I am pleased you did, because it would have made the cabin too dark and been unnecessary.

We bought this for functional reasons, as our house is east facing at the back. The cabin faces west, so we can eat in the evening, facing the setting sun. This works really well because the cabin retains warmth. What we had not anticipated is the impact the placing of the cabin has had on our fairly large but relatively empty garden. It adds a significant and attractive feature to our environment. The construction was also fun and the end result gives us a satisfying sense of achievement.

So thank you very much indeed.

Chris

I just provided the floor plan…

Its fantastic and the guys who constructed it were incredible. One day it was a concrete slab and the next it was up, wind and water tight. Worth every penny. Our friends and family can’t stay away. Its so practical incorporating the garage and we were surprised how warm it is and how easy it is to heat in winter. The design process with Keops was so simple. I just provided the floor plan I fancied and the rest is history.

Thank you for a great customer experience.

James & Eleanor
Multi-room garage, gym and shower room
Well the cabin is up and complete, on time and we could not be happier with the outcome.

Just a few words to say many thanks for all of your help, from design up to the finished product. I would also like to say what a brilliant work force you provided, from the extremely helpful driver who delivered the cabin. And the helpful and industrious guys who built the cabin, in very inclement weather, they were here at 7am on Monday and worked late, and again at 7am on the Tuesday until they finished, and they could not have been more informative and help full.

I will endeavour to send you some pictures once the cabin has been fitted out and is up and running.

Again many many thanks

Tony & Terri
Sorry for the delay in writing with it having been nearly a whole week since you and your team erected our new log cabin artist studio in the back garden. As you can imagine it has been a very busy week what with tidying up and getting everything weatherproof before we get too much rain.

I just wanted to write to say how pleased we are with everything. Your service has been exemplary from start to finish. Your brochures were first rate giving us a very clear idea of what you provided, what it would look like, what options were available and so on. Your pull out sheet clearly explained the information that we would need to provide you with giving us a clear idea of all the options available in terms of dimensions, log size, roofing, glazing and much much more. The flexibility allowed us to create something that fitted very snuggly into the limited space we had available. You produced drawings for the planning process and happily helped us through that process producing new drawings as required.

When we received objections to planning from neighbours you were very helpful in helping us deal with those objections and when we asked you to do what we thought was near impossible, i.e. build the structure entirely within our limited space 45cm on 3 sides from neighbouring boundaries you did in fact manage to achieve that without having to lift a single fence panel to avoid upsetting neighbours. Everything was clearly priced and you stuck to promises about deliveries and erection.

Tim and his team were brilliant, they arrived first thing to lay the base on the Tuesday morning and had everything done and dusted in no time despite having to bring 50 barrow loads of concrete around from the front of our property due to limited access arrangements and Rick and his team arrived at 7am on the Thursday after a 3am start to erect the cabin. The team worked hard throughout the day and didn’t even flinch at 4pm when they were packing up and I realised the gutter downspout had been fitted at the back of the cabin rather than the front where I needed it. They got straight on it and left it exactly as I needed it before the 3 hour drive back again. What a great team you all are and how very very pleased we are with what you have built for us. You have all done a sterling job so please pass our comments on to everybody.

All the very best and thanks again

Lucy & Paul
I have to pass on a note to let you know of a job truly well done from start to finish. Most professional at every stage.

The enquiry and booking of the order were fast, efficient and exemplary, you left your competition standing. We had the details fixed, the quote done and the order finalised in a matter of hours. The deposit was paid and we were under way!! BRILLIANT ADMIN TEAM

The delivery of the materials was fantastic. Robin the delivery man was not only most accommodating and helpful but his forklift was amazing and he positioned the load most expertly causing the least disruption.

Construction WOW!! Josh and the team arrived punctually at 7.00am. I was ready with cuppas! They set to, with enthusiasm and professional expertise. Rain was expected in the afternoon, so there was an added incentive to get it done. The system was most impressive and the planning of the alternating beams of tongue and grooved logs was amazing. The insulated base, and walls were completed by 10 am! I just loved the way every layer of wall was so carefully planned (accommodating doors, windows and overhanging porches as you went along) it was superb. Like a computer programmed set of lego!

I helped (a bit) and the first roof timbers were completed with the incredible nail guns in 20 minutes! We went to buy the paint/varnish and found that on our return at 12.30, the roof had been both insulated and the roofing felt shingles were fully completed! The rest of the time was taken to tidy up, fit doors, windows, locks etc, and the job was completed by mid afternoon. FANTASTIC! A friend of mine did this himself with a smaller similar cabin and it took him and a mate 4/5 days to do what these guys did in a day. He was most impressed.

Well done and thanks. I have no hesitation to recommend you and your team to anyone and have already impressed my family & neighbours. It is great.

Richard & Katherine
Dear Richard,

It has been a month or two since my cabin was erected and I am pleased to say that it is still standing.

The reason for this letter is to thank you for your service. From start to finish everything went as well as planned. I have to say that these days I anticipate that problems and issues will always appear especially with building projects. The whole operation was a revelation. When discussing the project with you nothing was overstated, no rash claims were made, limitations were identified and possible shortcomings were anticipated. As the build date approached I was kept informed as to what and when things were going to happen. Even my reservations on the ability of the crew to barrow 90 loads of concrete to lay the base were dealt with.

Come the target week and on the due day the artic arrived (albeit 4 hours early). Unloading went without a hitch. The day the base was to be laid the team arrived at the planned time without a “come and find me” phone call. I am still not sure how they managed to get the shuttering down, sort the site get the concrete laid and still get away before nightfall.

I really expected the building of the cabin to take a few days but the following day with a 7.00 start and a 19.00 finish all was done in a single day.

So in a time when many companies are making excuses why this or that went wrong, and things did not happen when they should, it is so very pleasing when something does go right. So could you pass on my thanks to all involved in the planning, manufacture, construction and installation of this project.

As yet I have not taken full occupancy of the cabin as I am still finishing and fitting it out, but I’m sure it will fit my needs perfectly.

Jeff
I am writing to say what a good experience it has been dealing with your Company.

It has been a welcome contrast in these times to have the ‘phone answered by a real person, rather than frustrating menus/messages, and then to receive friendly and personal attention from people who clearly know what they are talking about.

My main contact, when purchasing a Lugarde Summer House, has been Sybille, with further help from Fiona and Paula at different times. Thank you again to them for their care and efficiency; also for a good quality summer house…waiting now for the sun to shine on our Retreat!

John
Hi Richard & the rest of your staff,

Just to say a big thank you for our veranda extension. It is absolutely amazing, we have put some rattan furniture in it and look forward to spending long sunny days just lazing around, (hopefully our summer will live up to it, but we have a heater and/or a ceiling fan depending on whatever the British weather throws at us).

Josh and Steve were excellent, considering we had some rain mid-morning but it didn’t dampen their speed of progress, they finished in good time and were very, very good. Please pass on our thank you to them.

Again thank you so much,

Terry & Pat
Just a short note to say how happy we are, not only with the quality of the product itself, but also the design and construction.

The building looks fantastic at the end of the garden – the design with a small door and window makes it work as a building rather than purely a garage. Further Rick and his team were excellent in laying the slab, ensuring the delivery and during building. Not only did they do a great job – but they were pleasant, punctual, and respected our property and that of our neighbours.

Once again, many thanks for your support and product which we would gladly recommend.

Jon
Just a big thank you for the wonderful service you provided regarding our Forest Lodge cabin that was installed yesterday.

From visiting your showroom, through to order, delivery and installation the service has been first class. Once again a huge thank you.

Mark, Kate & Thomas
Thank you Richard to you and your team for all your assistance in connection with our order.

The erection was completed in decent weather and we are very impressed with the speed and efficiency with which it was all carried out. Thanks again.

Chris & Derek
I would like to say that it was a pleasure to do business with you and I so appreciate your incredible patience dealing with constant questions and requests. Sure made life easy.

Very many thanks for an excellent service and product.

Carol
Hi Richard,

Just a quick message to say we are delighted with the Forest Lodge cabin. It exceeded our expectations, and Rick and the guys were absolutely 1st class. Will send you photos soon. Busy treating the timbers while the sun shines!

Steve
Just wanted to say thank you for the new door lock I received from you last week.

I appreciate your ‘ongoing support’ and after sales service, it is second to none and I will continue to sing your praises to anyone who’ll listen.

Wendy
We would like to say thank you for our log cabin, we appreciated the courtliness and promptness that we received from Keops and we are pleased with the quality of the end result.

We took 3 days to erect the cabin and 2 days the following weekend to erect the shed. Yet again we would like to say thank you and we enjoyed our visit to Evesham and found the whole experience very pleasant. We would have no hesitation in recommending Keops to anyone who would be interested in log cabins.

Steve & Ann
Dear Richard,

Thought I would send you a brief note to say how pleased we are with our cabin and with the entire experience of dealing with yourself and your team in the run up to the delivery, and during the build. In an age where you rarely get what you see on the glossy pages of magazines or websites it has been a refreshing change dealing with an organisation that deliver to expectation and beyond. The build team were a pleasure to have on site and happily dealt with few in-flight alterations requested.

I would have absolutely no hesitation whatsoever in recommending Keops to anyone and I’m sure there will be a few interested people locally when they see what you have done for us.

Thank you very much for what has been a first class experience from start to finish.

Gary
Thought I’d give you some feedback on our cabin that was installed a couple of months ago. Overall I’m delighted with it. The buying experience was excellent. The “young man” who delivered the bag of bits was superb & very good at what he did! Literally just as he carefully placed the timbers down, the fitters turned up from Evesham at 6.45am – perfect timing!

The finished product was and still is, excellent. The overall experience was superb and we battle the teenage kids to “book” the cabin – it’s full of people most nights. We sourced a pool table locally + plasma + beer fridge + settee + dart board and blinds…fantastic fun!!!

I have mentioned you to a number of my customers & hope you get something back!

I think the cabin has done us, as a family, a world of good as well…that saying ” a family that plays together, stays together” (although we never had any issues between us before) – may have a ring of truth. Its great to do something together (playing pool and darts) with my teenage boys!

Kind regards, one delighted punter!

Andrew
Firstly, I don’t think I ever got the chance to say thank you for our log cabin, so thank you – it took us a bit longer to complete the construction than your guys normal 2 days (being amateurs) but we are really pleased with the quality and beauty of our Forest Lodge. Thank you for the very professional service from initial planning to delivery and for answering all my numerous questions especially during the construction. We have had lots of compliments from neighbours and friends and have been spreading the Keops name to all.
Kay
Many thanks for the help over the weekend, even Sunday!

The cuts on the timber frames were amazingly accurate and everything fitted better than expected. I can understand now the ‘generic’ instructions but we did have to think pretty hard on some of the parts. Now having completed the main structure and roof we could probably knock a half day off the build. But it is very satisfying all the same and fun.

Many thanks once again for a quality product.

Kevin
I would like to say a huge thank you for the help and support you have given throughout the process of purchasing the two bed lodge. You have always been willing to answer any questions I have had ( even if they seem a bit silly) and given support to my builder when needed.

The whole process from placing the order with yourself, to Robin the delivery driver who I would like to say is very cheerful, pleasant man who was very accommodating when arranging the delivery date/time and the team who built the lodge. They were a great bunch of lads, very hard working and had the cabin water tight by the end of the first day! (very impressive) and gave some good advice with regards to allowing the lodge to settle and ensuring the internal doors are kept closed for as long as possible so that they do not warp out of place. Thanks again for all your help and support!

Lee & Charlotte
Just to say a huge thank you to all at Keops, all the team from design to construction have been fantastic. We are over the moon with the log cabin.
Rob
Thank you Richard to you and your team for all your assistance in connection with our order. The erection was completed in decent weather and we are very impressed with the speed and efficiency with which it was all carried out. Thanks again.
Chris & Derek
Thanks for all your help, your company has been absolutely fantastic, such a pleasant change from a lot of businesses. Well done!
Sarah
I am writing to say thank you very much for the summerhouse your company delivered. From initial contact with you , through to delivery and erection of the building I have little to complain about – which in this day and age is unusual! I thought it only fair to write when a project goes through so successfully. The guys who erected the summerhouse were very professional and worked really hard all day to get the job done – they are a credit to Keops.

I would have no qualms in recommending Keops to others and I believe good recommendations travel far and wide when the service is spot on. Again, many thanks to all involved – we are wonderfully pleased with our new addition to the garden and look forward to making much use of it over the coming years.

Mrs Downes
Just thought we’d drop you an email to say how wonderful Josh and his team were on Friday. They worked so hard and stayed late to put the finishing touches to the cabin. We are delighted with it. Many thanks for all your help and being at the other end of the phone when we had a few questions and queries!!
Sarah & Trevor
We bought a cabin from you last summer after visiting your lodge at Evesham and we are very pleased with the outcome. The cabin was built very professionally over two days and the remainder of the summer was spent preserving the cabin, supplying electricity to it and finally installing a wonderful 10ft snooker table.

We have had many people admiring the cabin and we would not hesitate in recommending your company. Thank you again for all your help and patience last year.

Richard
We wish to extend our thanks and gratitude to the team who erected our log cabin last week. They were conscientious and the manner in which they worked is highly commendable. They were a pleasure to have working at our home and we are thrilled with the end results.
David & Caroline
Enclosed are photographs of the cabin you erected for us. I hope you agree it looks stunning! We are delighted with it as are our friends and spend many a happy hour in the Jacuzzi debating life’s problems with a glass of wine (or two).
Derek
I bought a log cabin from you to use as a garden office. I built it myself and have been working in it since September – well chuffed, its a really good workspace.

Thank you for all your help.

Richard
Hi Sybille,

I just wanted to say a great big thank you to you and your team for my log cabin. The fitters that came out yesterday did a sterling job, they worked so hard in the rain to deliver a first class finish. I cannot tell you how pleased I am, it looks absolutely wonderful!!

Thank you again,

Diane
Just wanted to pass on our thanks for all of your help and support throughout the process. We are very happy and the cabin is causing quite a stir with anyone who sees it! Pass on our thanks to Rick for his patience and advice. We were impressed with their work and the picture you paint of them via the website is true!
Steve & Lucy
Hi Rob & Fiona,

We are so pleased with our cabin. Thank you so much. Especially Rob for answering my many initial questions about the design etc. We couldn’t be more happy with it. Both the delivery driver and the construction team were brilliant too.

Thanks again,

Sarah